CCAP Tutorial: Automated text reminders for Wisconsin circuit courts
Missed court appearances can have grave consequences for defendants and cost Wisconsin’s justice system time and money. Yet research indicates that something as simple as an automated text reminder can greatly reduce absences.
Wisconsin’s CCAP system already includes automated text reminder capabilities. Here’s how to configure the settings:
If all Wisconsin circuit courts proactively implement CCAP’s automated text reminders, the state takes a meaningful step toward having the most efficient and cost-effective courts in the country.
Please consider joining the other Wisconsin counties that send court text reminders to all defendants — and encourage your fellow clerks to do the same.
Quick configuration guide:
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Open the case application and search for a specific case.
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Navigate to “Parties,” select the appropriate party, and click to edit that party.
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Add a cell phone number to the party information and toggle the “Send reminder text messages” option to “Yes.”
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Save the party record.
